Privacy Policy

Effective Date: 01.01.2023

STEMatrix Education (“we,” “our,” “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website, platform, and services (collectively, “Services”).

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Services.

1. Information We Collect

We collect information to provide, improve, and personalize our Services. This includes:

1. Personal Information:

• Name
• Email address
• Phone number
• Payment information (e.g., credit/debit card details)
• Account login credentials
• Student details (e.g., age, school year, academic goals)

1. Non-Personal Information:

• Browser type and version
• Device information
• IP address
• Usage data, including time spent on our platform and pages visited

1. Sensitive Information (if applicable):

• For students under 18, we may collect parental or guardian consent to process their data.

2. How We Use Your Information

We use the information we collect to:

• Provide and manage our Services, including personalized tutoring and e-learning experiences.
• Communicate with you about your account, progress, or updates.
• Process payments and fulfil transactions.
• Improve our Services through analytics and feedback.
• Comply with legal obligations or enforce our terms of use.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Service Providers: Third-party vendors (e.g., payment processors or analytics tools) to facilitate our Services.
• Legal Authorities: When required to comply with legal obligations or protect our rights.

4. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no system is completely secure. Please contact us immediately if you believe your data has been compromised.

6. Children’s Privacy

Our Services are designed for students of all ages, but we prioritize the protection of minors under the age of 18.

• For users under 18, we require parental or guardian consent to collect and process personal information.
• We do not knowingly collect information from children without such consent.

7. Your Rights

You have rights concerning your personal data, including:

• Accessing, updating, or deleting your personal information.
• Opting out of marketing communications.
• Withdrawing consent for data processing where applicable.

To exercise these rights, please contact us at stematrix@myyahoo.com.

8. Third-Party Links

Our platform may contain links to third-party websites or resources. We are not responsible for the privacy practices of these third parties.

9. Cookies and Tracking Technologies

We use cookies to enhance your experience, analyse site usage, and improve our Services. You can manage your cookie preferences through your browser settings.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We encourage you to review this page for the latest information. Changes are effective upon posting.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: stematrix@myyahoo.com
Phone: +447453289387

This Privacy Policy complies with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.